Short articles, written by someone who has done it.
Each one takes two to four minutes and describes what the product does today — not what is planned.
Getting calls in
Connect Ringba
Paste an API token, pick the account, and the call log starts syncing every minute.
3 min read
Connect a Google Sheet of recording links
Any system that can write a row with a link to the audio can be a source. You confirm the column mapping once.
4 min read
Bring in recordings from anywhere
There is no drag-and-drop uploader yet. A sheet of links does the same job for a folder of files.
2 min read
Reading the findings
What you track, and how it is decided
Six standard blocks plus the questions specific to your business — proposed from your calls, confirmed by you.
4 min read
Discovery: finding the questions you did not think to ask
A 25-call sample, read for patterns your schema is not catching. Runs weekly, or whenever you ask.
3 min read