Credits: what costs one and what happens at zero

Credits are how we count AI work. Everything you look at — dashboards, transcripts, saved answers — is free to read, always.

What costs credits

• Processing a call: 1 credit on the Standard tiers, 2 if either transcription or analysis is set to Precise, 3 if both are.
• Asking a question in the workspace: 1 credit per answer (2 on Precise analysis).
• A discovery run: 5 credits.
• Re-reading old calls for a new question: 1 credit per 10 calls, minimum 1.
• Onboarding, dashboards and widgets, digests and sheet mapping: 0.

Where they come from

• Your plan grants credits each billing cycle. They reset; they do not roll over.
• Top-up packs are one-time, never expire, and are spent only after the month’s plan credits are gone.
• The trial starts with 100.

At 20%, and at zero

You get an email at 20% left and another at zero. At zero, syncing carries on exactly as before: new calls arrive, are stored, and wait as “pending credits”. The moment the cycle resets or a top-up lands, the queue drains itself. Asking a question at zero shows a top-up prompt instead of an answer, and keeps your question so you can send it again.

See the ledgerSettings → Usage & billing shows the balance, what this cycle was spent on, every charge with the call or question it paid for, and the plan and top-up buttons.